Refund policy
REFUND POLICY
Refunds & Exchanges
All sales are FINAL due to sanitary purposes. We may consider accommodation for products damaged in transit or if an incorrect item was shipped.
In the unlikely event that a product arrived damaged, the customer must contact our Customer Support email within 48 hours of the Delivery date, along with proof of the item being damaged. Customers must provide an order confirmation email. Then your request for refund will be considered, and handled with either replacing your damaged goods, store credit, or If a replacement item (Limited Items, Collections, etc) is not available, we will refund the full retail price.
Your satisfaction is our number one priority. Please let us know how we are doing and how we can improve.